Excerpts — Security Management for Sports and Special Events
Effective customer relationship management is the key to continued support and attendance, which many times results in huge economic benefits.
Safety and security concerns are not unique to the United States. Countries across all continents have created, developed, and maintained safety and security organizations, policies, and procedures to address security issues and enhance the safety of their citizens.
Sport and event organizations should conduct exercises to test plans and promote awareness of staff roles and responsibilities during an incident scenario.