Welcome to the Human Kinetics website click here to continue.

If you are outside UK, Europe or the Middle East, please click here to be redirected to our US website.

Customer Service FAQs

We were unable to receive authorization. Please check the billing name & address, expiration date, CVV number, and if the credit card is incomplete or incorrect. Once updated, please try to complete your order again. If you continue to have problems, please contact us. For insufficient funds, please contact the credit card issuing bank.

Human Kinetics is open Monday through Friday. Listed below are the hours of operation for each office.

United States: 7:00 am to 5:00 pm CST
UK and Europe: 8:30 am to 5:00 pm GMT
Canada: 8:00 am to 5:00 pm EST
Australia: 8:00 am to 5:00 pm ACST

Orders from US Business/Institutional accounts with a tax exempt certificate must be placed by phone: 800-747-4457, fax: 217-351-1549, or email.

If this is your first time accessing your digital product or online course:
  • You will be redirected to the old Human Kinetics website and prompted to reset your password using your email address.
  • Got it, redirect me
If you are a returning user:
  • You will be prompted to login using your email address, and password for the old Human Kinetics website.
  • You can reset your password, if you like.
  • Got it, redirect me

Entering Keycodes:
In order to enter your course or web resource keycode you will be redirected to our old website. If you have never created an account on that site, please see instructions above on how to do so. If you have created an account, please click here to enter your keycode.